Track your order
Enter the tracking number from your shipping confirmation email to see where your parcel is.
Your tracking number is in the shipping confirmation email we sent you. You can also find it in your account, under your orders.
What happens after you order
1
Order confirmed
You receive a confirmation email right after your purchase.
2
Shipped within 48 h
We prepare your parcel within 48 business hours and email you your tracking number.
3
Delivered
Your parcel arrives in 5 to 7 business days on average, free, insured and tracked.
Parcel late, damaged or lost?
Tracking can take up to 48 hours to update after shipping. If your parcel seems stuck, arrives damaged or never arrives, write to us at contact@pureafilters.com with your order number. Every parcel is insured: we will send your order again at no cost.